111 Casino FAQ – All Your Questions Answered Here

No, each person may only register one account. Attempting to open multiple accounts may result in all accounts being suspended and any balance being forfeited. This is a direct violation of our Terms & Conditions a direct violation.

111 Casino is strictly for users aged 18 and above. Age is verified during registration. Any attempt to create an account by a minor is prohibited. To learn more, Responsible Gaming View page.

On the login page, click the "Forgot Password?" link. Enter your registered email and a reset link will be sent to you. Click the link to set a new password. If the email doesn't arrive, check your spam folder. If you're still having trouble, Help Center Contact us.

Yes, certain details can be changed from your Profile Settings after logging in. However, for sensitive information such as your name or date of birth, you may need to contact support to make changes.

The minimum deposit is just ৳200, which is enough to get started on any game. Some bonus offers may require a higher deposit amount.

Withdrawals to Mobile Pay, Nagad, and Rocket are typically processed within 1–24 hours. Bank transfers may take 1–3 business days. Your account must be verified before a withdrawal can be processed.

Withdrawal limits depend on your account tier and the method used. Higher limits apply for VIP members. To find out the exact limits, Payment Page View or contact support.

First, wait 15–30 minutes. If the balance still hasn't appeared, contact us with your transaction ID or a screenshot Help Center Get in touch. Our team will resolve your issue promptly.

A wagering requirement means you need to place a set amount of bets before withdrawing a bonus. For example, a 30x requirement on a ৳1,000 bonus means you must wager ৳30,000. Requirements may vary for each bonus. on the Bonus Page for full details.

Log in every day for a chance to earn a daily bonus. Every bet you place earns loyalty points, which can later be converted into bonuses or rewards. Reaching higher VIP tiers unlocks even greater rewards.

Yes, most bonuses have an expiry date. If the wagering requirements are not completed within 7–30 days, the bonus is forfeited. Each bonus lists its own validity period separately.

All our games use a certified RNG (Random Number Generator), ensuring that every round's outcome is completely random and not predetermined. Independent international gaming audit bodies carry out regular checks.

Yes, our Live Casino section lets you play with professional dealers via live video stream. Place real-time bets on Baccarat, Roulette, Blackjack, and other table games.

You can bet on 50+ sports, including cricket (IPL, BPL, Test), football (Premier League, Champions League), kabaddi, tennis, and basketball. Live betting is also available.

After logging in, go to Profile > Security Settings. You'll find the option to enable 2FA there. Once enabled, an OTP will be sent to your phone each time you log in, adding an extra layer of protection to your account.

Change your password immediately, then email support at support@111casino.app to report the issue. Our security team will investigate your account promptly and temporarily lock it if necessary.

Live chat responses typically arrive within 2–5 minutes. Emails are replied to within 12–24 hours. For urgent matters, use live chat.

Send a detailed email to support@111casino.app. Or Help Center and fill out the complaint form. We take every complaint seriously.

We take responsible gaming seriously. You can set deposit limits, session time limits, and enable Self-Exclusion directly from your profile settings. To learn more, Responsible Gaming View page.